FAQ
Questions people ask.
If yours isn’t here, call us or drop us a line.
What is personalised email?
Email on a domain that carries your own name, family name or business name, instead of a generic free-provider address.
Do I need to already own a domain?
No. We can help you find and register one, or use one you already have.
Can I keep my Gmail or Outlook mail?
Yes. We can move your existing mail across, or set things up so old addresses forward to the new one while everyone catches up.
Does it work on my phone?
Yes. It works on iPhone, Android, laptops and in a web browser.
Can the whole family have addresses?
Yes. One domain can carry as many family mailboxes as you like, each with its own inbox.
Can you do it for my business?
Yes, and we can help with the website, logo and matching collateral at the same time.
How much does it cost?
We’re still finalising plans and pricing. Register your interest and we’ll tell you first.
Who runs HypeID?
HypeID is a business name of Secret Lair Labs (Evil) Pty Ltd, a Sydney company. You can ring us on 1300 HYPEID (1300 497 343) or (02) 8379 8899.